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Privacy Policy

1. Introduction

 

Welcome to Quotient. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.quotient.com.au, engage our services, or otherwise interact with us.

 

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and where applicable, the EU General Data Protection Regulation (GDPR).

 

 

2. What Information We Collect

 

We may collect the following types of personal and technical information:

 

  • Identity and Contact Information: name, email address, phone number, company name, job title.

  • Technical Information: IP address, browser type, device type, time zone, operating system, referral source, and website navigation data.

  • Usage Information: interactions with our website, services requested, communication preferences.

  • Other Data: information you provide voluntarily via forms, surveys, email, or phone.

 

 

3. How We Collect Information

 

We may collect your information through:

 

  • Direct interactions (e.g., web forms, emails, phone calls)

  • Automated technologies (e.g., cookies, analytics tools)

  • Third parties (e.g., partner platforms, publicly available sources)

 

 

4. How We Use Your Information

 

We may use the information we collect to:

 

  • Provide and deliver our services

  • Respond to inquiries and support requests

  • Send administrative or promotional communications (if opted in)

  • Improve our website functionality and user experience

  • Meet legal and regulatory requirements

  • Ensure the security of our systems and services

 

 

5. Cookies and Tracking Technologies

 

We use cookies and similar technologies to:

 

  • Analyse user traffic and behaviour

  • Enhance website performance and security

  • Remember your preferences

 

You can manage your cookie preferences in your browser settings.

 

 

6. Disclosure of Personal Information

 

We may share your personal information with:

 

  • Service providers and vendors (e.g., hosting, analytics, CRM)

  • Legal and regulatory authorities (when required by law)

  • Business partners or affiliates (with your consent)

  • In the case of a business sale, merger, or acquisition

 

We do not sell your personal data to third parties.

 

 

7. Data Security

 

We implement appropriate technical and organisational measures to protect your data, including:

 

  • Encryption of data in transit and at rest

  • Access controls and authentication

  • Network and endpoint security

  • Regular audits and monitoring

 

 

8. International Transfers

 

If we transfer your personal information outside Australia, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

 

 

9. Your Rights

 

You have the right to:

 

  • Access your personal data

  • Request correction of inaccurate information

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

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10. Retention of Personal Information

 

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

 

 

11. Third-Party Links

 

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

 

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

 

 

13. Contact Us

 

For any questions, concerns, or requests related to your privacy, please contact:

 

Quotient

Website: www.quotient.com.au

Email: hello@quotient.com.au

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